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Nortel Systems -
Business Communications Manager (BCM)

Portfolio of Products

Business Communications Manager 200
Business Communications Manager 200 is an all-in-one platform for the converged business communication needs of small to mid-sized business sites with 20 - 32 users.

Business Communications Manager 200 is an all-in-one converged business communication platform perfectly positioned for small to mid-size businesses that want IP telephony for up to 90 users. It delivers complete, integrated converged voice and data services - using traditional telephony or IP telephony, or a combination of both. Business Communications Manager 200 has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.

Business Communications Manager 400
Business Communications Manager 400 is an all-in-one platform for the converged business communication needs of SMBs or branch offices with 30 – 200 users.

Business Communications Manager 400 is an all-in-one platform providing business communication needs to small and mid-sized businesses or branch offices with 30 - 200 digital users or 90 IP telephone users. It delivers complete, integrated converged voice and data services - using traditional telephony or IP telephony, or a combination of both. Business Communications Manager 400 has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.

Business Communications Manager 50
Business Communications Manager 50 (BCM50) extends Nortel's leadership in the small site converged solution market down to sites with as few as 3 desktops by providing a complete set of integrated applications and data routing options that meet the needs of small site SMB and Enterprise customers.

Business Communications Manager 50 is an all-in-one, affordable platform for converged voice and data communications for small to medium business with 3 to 20 users, yet scalable to serve more than 40. Business Communications Manager 50 provides advanced capabilities such as robust telephony features, voice messaging and unified messaging, IP networking, Internet access, contact centers with skills-based routing, and IP telephony. With an easy-to-use and highly flexible architecture, the Business Communications Manager 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organizations.

OVERVIEW

Business Communications Manager (BCM) delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Communication Server 1000 investments, BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.

KEY FEATURES

Cost-effective scalability from 10 to 200+ stations using a mix of digital and IP stations.
Simplified network infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management. IP trunking enables a business to optimize network bandwidth and reduce network costs.
Redundancy options, including power, fans and hard-drive, automatically detect failures and switches over seamlessly without any loss of service. This optional feature provides protection where security and reliability are the key drivers to communications systems.
Browser-based management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.
Unparalleled telephony features - with the most complete telephony feature offering for small sites, no business has to make compromises on how to process critical customer calls.
Full suite of applications - including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers.