| FEATURES
& BENEFITS
IP TELEPHONY
supports powerful new e-business applications that level the playing field
with larger competitors, extend network services to remote workers,
increase portability, simplify moves and changes, and eliminate toll
charges on site-to-site calls.
Universal Internet Access
for all connected users and
workstations, including access to corporate intranets, support for
intra-site Virtual Private Networks (VPNs), and remote connectivity for
mobile or home users.
Call Center Applications
combine the reach of the Web
with personalized agent interaction and customer support.
Wireless Solutions
break the chains that tie users to
their workstations, giving Call Center agents hands-on access to samples
and supporting wireless scanners for efficient inventory procedures.
Hybrid Environment
leverages existing investments in
Meridian, Norstar and Communication Server 1000 systems, offering a
future-proof migration strategy.
Unified Messaging
allows users to manage all their voice,
fax, and e-mail messages from a single application on their
multimedia-equipped PC or laptop.
Interactive Voice Response allows businesses to offload
routine transaction and customers to access pertinent information 24 hours
a day, 365 days a year.
Centralized Voice Mail and Management
The networking
capabilities of IP telephony make centralized applications for messaging
and management more cost effective than ever before. Enterprises receive
the benefits of standard greetings, global administration, and a common
interface across their network. |